Response to LSB consultation on Draft business plan 2016/17

Response to LSB consultation on Draft business plan 2016/17

legal-ombudsman-consultation-response-to-lsb-business-plan-2016In February we responded to a consultation from the Legal Services Board (LSB): Draft business plan 2016/17.

They sought views on their Business Plan for the second year of their three-year Strategy.

Our response supported the work the LSB are planning to do around research on the experiences of consumers in a range of vulnerable circumstances and reviewing the transitional protections for special bodies. We also highlighted our desire to continue to work with them on exploring the scope for voluntary arrangements.

Consultation response to LSB business plan 2016