Response – CMA Legal Services Market Study final report

Response – CMA Legal Services Market Study final report

 On 5 February, the Legal Ombudsman responded to the final report of the Competition and Markets Authority’s Legal Services Market Study.

This response addresses issues of data collection about unauthorised providers, extension of redress to consumers using unauthorised providers, accessibility of information about regulated service providers, and development of a consumer education hub.

The Legal Ombudsman welcomes the opportunity to give views on recommendations either made directly to the organisation, or those made to others where implementation would have a significant impact on its operations.

A copy of our full response can be viewed here.