Our ‘Here to help’ leaflet explains the type of legal complaints we can deal with, and details of some of the typical complaints we will deal with. It’s designed to set out in general terms how we can help resolve complaints. It’s available as a black and white version that you can print.
Here to help (pdf – black and white to print out – opens in new window)
Here to help (pdf – colour to view on screen – opens in new window)
Here to help (pdf – easy read version – opens in new window)