Factsheet 6 – Complaining about accident management companies

Factsheet 6 – Complaining about accident management companies

Factsheet6-Complaining about accident management companies

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We can look at the service provided by the accident management company to you, meaning that we can look at complaints such as the company’s failure to progress your claim in a timely way, or not responding to your telephone calls. We can’t look at complaints about other parties involved in the process though. This includes the engineer that values your car, or the garage that completes repair work.

July 13, 2017