CMC Factsheet 5 – Complaining about accident management companies

CMC Factsheet 5 – Complaining about accident management companies

We can look at the service provided by the accident management company to you. So we can look at complaints such as the company’s failure to progress your claim in a timely way, or not responding to your telephone calls. We can’t look at complaints about other parties involved in the process though. This includes the engineer that values your car, or the garage that completes repair work.

Complaining about accident management companies

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July 13, 2017