Proposed ADR Scheme Rules published for consultation

Proposed ADR Scheme Rules published for consultation

The Legal Ombudsman has launched a consultation into changes to its scheme rules which would be necessary for it to become an Alternative Dispute Resolution (ADR) entitconsultation-adr-scheme-rulesy. The consultation will run for eight weeks, until 2 November.

Making these changes would enable it to apply to the Legal Services Board (LSB) for certification as an ADR entity.

Consultation Proposed ADR Scheme Rules

Scheme rules proposed ADR changes

 


Hours of Operation over Christmas

Our telephone lines will be open from 28 December until 30 December between the hours of 10:00 to 16:00. Our office will be closed on Monday 2 January.

Our normal telephone opening hours, which are from 08:30 to 17:30, will restart on Tuesday 3 January.

For any legal service provider queries, you can email us at enquiries@legalombudsman.org.uk or for any claims management company queries, you can email us at cmc@legalombudsman.org.uk.

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