Complaint form – Legal

Complaint form – Legal

complaint-form2Complete this complaint form Word / Pdf
Please refer to our factsheet “Here to help sort out problems with your legal service provider” before completing the online complaint form. Once complete, save it to your computer and email it to us. Alternatively, you can print it, complete by hand, and post it to us. Please send it along with any of the required documents we have asked for:

Email us:

Write to us: Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ

For our Claims management companies complaint form click here.

April 11, 2016

Hours of Operation over Christmas

Our telephone lines will be open from 28 December until 30 December between the hours of 10:00 to 16:00. Our office will be closed on Monday 2 January.

Our normal telephone opening hours, which are from 08:30 to 17:30, will restart on Tuesday 3 January.

For any legal service provider queries, you can email us at or for any claims management company queries, you can email us at