This section provides a snapshot of our latest events, activities and key communications, including our Business Plan and Budget for 2019-20...
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This section provides a snapshot of our latest events, activities and key communications, including our Business Plan and Budget for 2019-20...
Read more...
This guidance looks at how price transparency rules may be taken into account in an investigation. It also highlights the importance of being clear about costs throughout a transaction and not just at the beginning...
Our CMC service has now transferred to the Financial Ombudsman Service (FOS). This transfer resulted from a government announcement that the Financial Conduct Authority would take over regulations of CMCs from 1 April, 2019...
This year Rebecca Marsh took on the combined roles of Chief Ombudsman and Chief Executive at Legal Ombudsman. In this edition Rebecca talks about her roles and responsibilities, she also shares her vision for the organisation...
We’re shining the light on Jon Sacker, Deputy Director of Communications at the CLC. In this article Jon talks about his role at the CLC, his biggest inspiration, and lists the three items he would take to a desert island…
