Ombudsman decision data 23/06/2026 Data about the decisions made by ombudsman. Tagged: performance data decision data KPIs
Data centre 16/03/2026 Data about organisational performance, complaints and ombudsman decisions. Tagged: Data centre Peformance data Complaints data decision data Research and reports
Using a legal service provider 26/03/2024 Guidance on using legal service providers. Tagged: Consumer resources FAQs factsheets Conveyancing lawyer Divorce lawyer stamp duty home buyers first time buyers consumer factsheets good costs services Ombudsman decision data decision data
What if we can’t agree about how to resolve a complaint? 15/03/2024 Tagged: FAQs case decision Ombudsman decision
What if we can’t agree about how to resolve my complaint? 26/03/2024 Tagged: FAQs case decision Ombudsman decision
Complaints data 11/02/2026 Data about the complaints we resolve each year. Tagged: Complaints data Data centre performance data
Legal Ombudsman 2024/25 annual complaints data and insight 04/11/2025 Legal Ombudsman 2024/25 annual complaints data and insight Tagged: Annual complaints data Complaints data Insight
Preventing complaints 18/12/2025 Guidance and resources which highlight best practice in customer service and the key drivers for complaints Tagged: Preventing complaints Annual complaints data good costs services case studies good complaints handling training and events
Information Centre 16/03/2026 All the key information, data, plans and reports from the Legal Ombudsman. Tagged: Information centre Corporate resources Learning resources Data centre FAQs Case studies news
