Guided negotiation 26/03/2024 Guided negotiation meant that Ms P received compensation for the emotional impact of this firm's mistake…
Our responses to consultations 26/03/2024 Responses sent by the Legal Ombudsman to other organisations consultations and discussions. Tagged: Closed consultations Consultation responses governance
Legal Professional information 26/03/2024 Helping legal service providers Tagged: Professional guidance Information for solicitors Information for lawyers training and events Preventing complaints Resolving complaints
Consultation responses 24/12/2024 Stakeholder responses to external consultations Tagged: Stakeholders Consultation Open consultations Closed consultations governance
Six month time limit - complaint accepted 26/03/2024 Case study - six month time limits Tagged: Our rules Six month limit
