Consultation: Business Plan and Budget for 2023/24 14/05/2024 Consultation: Business Plan and Budget 2023/24
OLC launches consultation on the Business Plan and Budget for 2025/26 31/10/2024 OLC launches consultation on the Business Plan and Budget for 2025/26
Consultation on draft 2024-27 Strategy and 2024/25 Business Plan 26/03/2024 Consultation on draft 2024-27 Strategy and 2024/25 Business Plan
Consultation on complaint case fees is open 03/10/2025 The Office for Legal Complaints has proposed an increase to the case fee charged to service providers for complaints LeO resolves
Consultations 24/03/2026 Details of past and present consultations and the responses we have received Tagged: Consultation strategy and business plan Publishing our decisions Transparency and reporting governance
Publishing our decisions: An evidenced based response November 2011 26/03/2024 November 2011. Public response to publishing decisions consultation Tagged: Consultation strategy and business plan Scheme Rules Publishing our decisions
Legal Ombudsman responds to regulators’ transparency consultations 26/03/2024 Legal Ombudsman responds to regulators’ transparency consultations Tagged: Office for Legal Complaints Consultation
Transparency and Reporting Impact 17/03/2026 A discussion paper on the options for publishing a wider range of information data about the decisions and complaints investigated by the Legal Ombudsman Tagged: Consultation Transparency governance
Model Complaints Resolution Procedure - Call for Input 24/03/2026 Model Complaints Resolution Procedure - Call for Input Tagged: complaints consultation callforinput legalombudsman MCRP
Legal Ombudsman proposes technical changes to Scheme Rules 26/03/2024 Legal Ombudsman proposes technical changes to Scheme Rules Tagged: Guidance Scheme Rules Office for Legal Complaints Consultation
Blog by Elisabeth Davies, Chair of the OLC 26/03/2024 Chair of the OLC, Elisabeth Davies, discusses the eight-week consultation on the draft 2024-27 Strategy and 2024/25 Business Plan and Budget. Tagged: blog Board blog Strategy Business plan and budget
Legal Ombudsman responds to Competition and Markets Authority’s Legal Services Market Study 26/03/2024 Legal Ombudsman responds to Competition and Markets Authority’s Legal Services Market Study Tagged: Office for Legal Complaints Consultation
