|
NELSONS SOLICITORS LIMITED |
7 |
5 |
Litigation |
D010872 |
22/10/2024 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£5,000 - £9,999 |
Failure to follow instructions, Failure to progress |
Yes |
Yes |
Residential Conveyancing |
D010964 |
14/11/2024 |
To pay compensation for emotional impact and/or disruption caused |
£1-£299 |
Delay, Failure to keep informed |
Yes |
Yes |
Litigation |
D010531 |
26/07/2024 |
To pay compensation for emotional impact and/or disruption caused, To waive unpaid fees |
£1,000 - £4,999 |
Cost – Information deficient, Other |
Yes |
Yes |
Litigation |
D010751 |
16/09/2024 |
N/A |
N/A |
N/A |
No |
Yes |
Residential Conveyancing |
D010311 |
30/04/2024 |
N/A |
N/A |
N/A |
No |
Yes |
Litigation |
D010248 |
21/05/2024 |
To pay compensation for emotional impact and/or disruption caused |
£750-£999 |
Failure to keep informed, Failure to progress, Failure to respond |
Yes |
No |
Family Law |
D010391 |
22/06/2024 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Failure to keep informed, Failure to progress, Failure to provide advice, Failure to respond |
Yes |
Yes |
|
Litigation |
D010872 |
22/10/2024 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£5,000 - £9,999 |
Failure to follow instructions, Failure to progress |
Yes |
Yes |
Residential Conveyancing |
D010964 |
14/11/2024 |
To pay compensation for emotional impact and/or disruption caused |
£1-£299 |
Delay, Failure to keep informed |
Yes |
Yes |
Litigation |
D010531 |
26/07/2024 |
To pay compensation for emotional impact and/or disruption caused, To waive unpaid fees |
£1,000 - £4,999 |
Cost – Information deficient, Other |
Yes |
Yes |
Litigation |
D010751 |
16/09/2024 |
N/A |
N/A |
N/A |
No |
Yes |
Residential Conveyancing |
D010311 |
30/04/2024 |
N/A |
N/A |
N/A |
No |
Yes |
Litigation |
D010248 |
21/05/2024 |
To pay compensation for emotional impact and/or disruption caused |
£750-£999 |
Failure to keep informed, Failure to progress, Failure to respond |
Yes |
No |
Family Law |
D010391 |
22/06/2024 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Failure to keep informed, Failure to progress, Failure to provide advice, Failure to respond |
Yes |
Yes |
|
|
New Homes Law Ltd |
1 |
0 |
Residential Conveyancing |
D010882 |
25/10/2024 |
No Remedy |
£0 |
Failure to keep informed, Failure to investigate complaint internally |
Yes |
No |
|
Residential Conveyancing |
D010882 |
25/10/2024 |
No Remedy |
£0 |
Failure to keep informed, Failure to investigate complaint internally |
Yes |
No |
|
|
NEWBOLD SOLICITORS |
1 |
1 |
Property |
D010069 |
10/04/2024 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£300-£749 |
Other, Cost - Excessive, Failure or delay in releasing client money |
Yes |
Yes |
|
Property |
D010069 |
10/04/2024 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£300-£749 |
Other, Cost - Excessive, Failure or delay in releasing client money |
Yes |
Yes |
|
|
NEWLAW LEGAL LIMITED |
2 |
0 |
Personal Injury / Medical Negligence |
D011263 |
21/02/2025 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Failure to follow instructions, Failure to keep informed |
Yes |
Yes |
Wills and Probate |
D011042 |
01/12/2024 |
To pay compensation for emotional impact and/or disruption caused |
£1-£299 |
Poor advice |
Yes |
Yes |
|
Personal Injury / Medical Negligence |
D011263 |
21/02/2025 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Failure to follow instructions, Failure to keep informed |
Yes |
Yes |
Wills and Probate |
D011042 |
01/12/2024 |
To pay compensation for emotional impact and/or disruption caused |
£1-£299 |
Poor advice |
Yes |
Yes |
|
|
NEWMANS SOLICITORS LIMITED |
3 |
1 |
Wills and Probate |
D011346 |
22/03/2025 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£1,000 - £4,999 |
Cost – Information deficient, Failure to follow instructions, Failure to keep informed, Failure to respond |
Yes |
No |
Residential Conveyancing |
D010875 |
23/10/2024 |
N/A |
N/A |
N/A |
No |
Yes |
Residential Conveyancing |
D010894 |
28/10/2024 |
N/A |
N/A |
N/A |
No |
Yes |
|
Wills and Probate |
D011346 |
22/03/2025 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£1,000 - £4,999 |
Cost – Information deficient, Failure to follow instructions, Failure to keep informed, Failure to respond |
Yes |
No |
Residential Conveyancing |
D010875 |
23/10/2024 |
N/A |
N/A |
N/A |
No |
Yes |
Residential Conveyancing |
D010894 |
28/10/2024 |
N/A |
N/A |
N/A |
No |
Yes |
|
|
NEXA LAW LIMITED |
1 |
0 |
Residential Conveyancing |
D010403 |
24/06/2024 |
N/A |
N/A |
N/A |
No |
Yes |
|
Residential Conveyancing |
D010403 |
24/06/2024 |
N/A |
N/A |
N/A |
No |
Yes |
|
|
NGA SOLICITORS |
1 |
1 |
Wills and Probate |
D010752 |
17/09/2024 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Failure to respond, Poor complaints handling, Failure to keep informed |
Yes |
No |
|
Wills and Probate |
D010752 |
17/09/2024 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Failure to respond, Poor complaints handling, Failure to keep informed |
Yes |
No |
|
|
Nicholson Jones Sutton Solicitors Ltd |
1 |
0 |
Personal Injury |
D011100 |
23/12/2024 |
No Remedy |
£0 |
Failure to keep informed |
Yes |
No |
|
Personal Injury |
D011100 |
23/12/2024 |
No Remedy |
£0 |
Failure to keep informed |
Yes |
No |
|
|
NIGEL BROADHEAD MYNARD |
14 |
14 |
Residential Conveyancing |
D011262 |
21/02/2025 |
To pay compensation for emotional impact and/or disruption caused, To pay for someone else to complete the work, To refund fees already paid |
£300-£749 |
Failure to follow instructions, Failure to investigate complaint internally, Cost - Excessive |
Yes |
No |
Residential Conveyancing |
D010948 |
11/11/2024 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Failure to follow instructions, Failure to keep informed, Failure to respond |
Yes |
No |
Residential Conveyancing |
D010891 |
28/10/2024 |
To pay compensation for emotional impact and/or disruption caused, To pay compensation of a specified amount for loss suffered |
£1,000 - £4,999 |
Failure to provide a service |
Yes |
No |
Property |
D010919 |
05/11/2024 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Failure to provide a service |
Yes |
Yes |
Residential Conveyancing |
D010922 |
05/11/2024 |
To pay compensation for emotional impact and/or disruption caused |
£1-£299 |
Other |
Yes |
No |
Residential Conveyancing |
D010779 |
24/09/2024 |
To pay compensation of a specified amount for loss suffered |
£1,000 - £4,999 |
Failure to follow instructions, Failure to respond |
Yes |
No |
Residential Conveyancing |
D010491 |
12/07/2024 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Failure to respond, Other |
Yes |
No |
Residential Conveyancing |
D010747 |
16/09/2024 |
To pay compensation for emotional impact and/or disruption caused |
£1-£299 |
Poor complaints handling |
Yes |
No |
Residential Conveyancing |
D010806 |
27/09/2024 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Delay |
Yes |
No |
Residential Conveyancing |
D010168 |
01/05/2024 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£1-£299 |
Cost – Information deficient, Failure to investigate complaint internally |
Yes |
No |
Residential Conveyancing |
D010280 |
29/05/2024 |
To pay compensation for emotional impact and/or disruption caused, To pay compensation of a specified amount for loss suffered |
£1,000 - £4,999 |
Failure to follow instructions |
Yes |
No |
Residential Conveyancing |
D010237 |
17/05/2024 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£300-£749 |
Failure to follow instructions, Cost - Excessive, Poor advice, Delay, Poor complaints handling |
Yes |
No |
Residential Conveyancing |
D010348 |
14/06/2024 |
To pay compensation for emotional impact and/or disruption caused, To pay compensation of a specified amount for loss suffered |
£1,000 - £4,999 |
Failure to follow instructions, Failure to keep informed |
Yes |
Yes |
Residential Conveyancing |
D010136 |
25/04/2024 |
To pay compensation for emotional impact and/or disruption caused, To pay compensation of a specified amount for loss suffered |
£300-£749 |
Poor advice, Failure to investigate complaint internally |
Yes |
No |
|
Residential Conveyancing |
D011262 |
21/02/2025 |
To pay compensation for emotional impact and/or disruption caused, To pay for someone else to complete the work, To refund fees already paid |
£300-£749 |
Failure to follow instructions, Failure to investigate complaint internally, Cost - Excessive |
Yes |
No |
Residential Conveyancing |
D010948 |
11/11/2024 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Failure to follow instructions, Failure to keep informed, Failure to respond |
Yes |
No |
Residential Conveyancing |
D010891 |
28/10/2024 |
To pay compensation for emotional impact and/or disruption caused, To pay compensation of a specified amount for loss suffered |
£1,000 - £4,999 |
Failure to provide a service |
Yes |
No |
Property |
D010919 |
05/11/2024 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Failure to provide a service |
Yes |
Yes |
Residential Conveyancing |
D010922 |
05/11/2024 |
To pay compensation for emotional impact and/or disruption caused |
£1-£299 |
Other |
Yes |
No |
Residential Conveyancing |
D010779 |
24/09/2024 |
To pay compensation of a specified amount for loss suffered |
£1,000 - £4,999 |
Failure to follow instructions, Failure to respond |
Yes |
No |
Residential Conveyancing |
D010491 |
12/07/2024 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Failure to respond, Other |
Yes |
No |
Residential Conveyancing |
D010747 |
16/09/2024 |
To pay compensation for emotional impact and/or disruption caused |
£1-£299 |
Poor complaints handling |
Yes |
No |
Residential Conveyancing |
D010806 |
27/09/2024 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Delay |
Yes |
No |
Residential Conveyancing |
D010168 |
01/05/2024 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£1-£299 |
Cost – Information deficient, Failure to investigate complaint internally |
Yes |
No |
Residential Conveyancing |
D010280 |
29/05/2024 |
To pay compensation for emotional impact and/or disruption caused, To pay compensation of a specified amount for loss suffered |
£1,000 - £4,999 |
Failure to follow instructions |
Yes |
No |
Residential Conveyancing |
D010237 |
17/05/2024 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£300-£749 |
Failure to follow instructions, Cost - Excessive, Poor advice, Delay, Poor complaints handling |
Yes |
No |
Residential Conveyancing |
D010348 |
14/06/2024 |
To pay compensation for emotional impact and/or disruption caused, To pay compensation of a specified amount for loss suffered |
£1,000 - £4,999 |
Failure to follow instructions, Failure to keep informed |
Yes |
Yes |
Residential Conveyancing |
D010136 |
25/04/2024 |
To pay compensation for emotional impact and/or disruption caused, To pay compensation of a specified amount for loss suffered |
£300-£749 |
Poor advice, Failure to investigate complaint internally |
Yes |
No |
|
|
NLS SOLICITORS |
1 |
1 |
Immigration and Asylum |
D010363 |
17/06/2024 |
To pay compensation for emotional impact and/or disruption caused |
£1-£299 |
Failure to provide advice, Failure to keep informed, Other |
Yes |
No |
|
Immigration and Asylum |
D010363 |
17/06/2024 |
To pay compensation for emotional impact and/or disruption caused |
£1-£299 |
Failure to provide advice, Failure to keep informed, Other |
Yes |
No |
|