|
A & T LEGAL LTD |
1 |
1 |
Other |
D010389 |
21/06/2024 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£300-£749 |
Failure to follow instructions |
Yes |
No |
|
Other |
D010389 |
21/06/2024 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£300-£749 |
Failure to follow instructions |
Yes |
No |
|
|
A WILLIAMS & CO |
1 |
0 |
Litigation |
D010959 |
14/11/2024 |
N/A |
N/A |
N/A |
No |
Yes |
|
Litigation |
D010959 |
14/11/2024 |
N/A |
N/A |
N/A |
No |
Yes |
|
|
A.G. LUCAS AND CO |
1 |
1 |
Litigation |
D010877 |
24/10/2024 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£5,000 - £9,999 |
Cost – Information deficient, Failure to keep informed, Failure to investigate complaint internally |
Yes |
No |
|
Litigation |
D010877 |
24/10/2024 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£5,000 - £9,999 |
Cost – Information deficient, Failure to keep informed, Failure to investigate complaint internally |
Yes |
No |
|
|
Abbott Legal Limited |
1 |
0 |
Residential Conveyancing |
D010535 |
26/07/2024 |
N/A |
N/A |
N/A |
No |
No |
|
Residential Conveyancing |
D010535 |
26/07/2024 |
N/A |
N/A |
N/A |
No |
No |
|
|
ABBOTT SOLICITORS LLP |
1 |
0 |
Property |
D010140 |
25/04/2024 |
N/A |
N/A |
N/A |
No |
Yes |
|
Property |
D010140 |
25/04/2024 |
N/A |
N/A |
N/A |
No |
Yes |
|
|
ABERDEIN CONSIDINE & COMPANY |
1 |
1 |
Property |
D010384 |
20/06/2024 |
To pay compensation for emotional impact and/or disruption caused |
£1-£299 |
Failure to keep informed, Poor complaints handling, Failure to progress |
Yes |
No |
|
Property |
D010384 |
20/06/2024 |
To pay compensation for emotional impact and/or disruption caused |
£1-£299 |
Failure to keep informed, Poor complaints handling, Failure to progress |
Yes |
No |
|
|
ABRAHAM BARON SOLICITORS LTD |
1 |
1 |
Personal Injury / Medical Negligence |
D010904 |
30/10/2024 |
To pay compensation for emotional impact and/or disruption caused, To return papers |
£1-£299 |
Cost – Information deficient, Failure to follow instructions, Failure to release files or papers |
Yes |
Yes |
|
Personal Injury / Medical Negligence |
D010904 |
30/10/2024 |
To pay compensation for emotional impact and/or disruption caused, To return papers |
£1-£299 |
Cost – Information deficient, Failure to follow instructions, Failure to release files or papers |
Yes |
Yes |
|
|
AC GILEAD SOLICITORS LIMITED |
1 |
0 |
Family Law |
D011316 |
11/03/2025 |
N/A |
N/A |
N/A |
No |
Yes |
|
Family Law |
D011316 |
11/03/2025 |
N/A |
N/A |
N/A |
No |
Yes |
|
|
ACCIDENT INJURY SOLICITORS LTD |
1 |
0 |
Personal Injury / Medical Negligence |
D010319 |
07/06/2024 |
N/A |
N/A |
N/A |
No |
Yes |
|
Personal Injury / Medical Negligence |
D010319 |
07/06/2024 |
N/A |
N/A |
N/A |
No |
Yes |
|
|
Ackroyd Legal (London) LLP |
14 |
14 |
Residential Conveyancing |
D011152 |
20/01/2025 |
To pay compensation of a specified amount for loss suffered |
£1,000 - £4,999 |
Failure to progress, Other |
Yes |
Yes |
Residential Conveyancing |
D010886 |
28/10/2024 |
To pay compensation for emotional impact and/or disruption caused, To pay compensation of a specified amount for loss suffered |
£1,000 - £4,999 |
Delay, Failure to keep informed |
Yes |
No |
Residential Conveyancing |
D010815 |
01/10/2024 |
To complete work for the complainant, To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Delay, Failure to progress |
Yes |
Yes |
Residential Conveyancing |
D011078 |
13/12/2024 |
To pay compensation for emotional impact and/or disruption caused, Other |
£300-£749 |
Other |
Yes |
No |
Residential Conveyancing |
D010918 |
04/11/2024 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£300-£749 |
Failure to provide a service |
Yes |
No |
Residential Conveyancing |
D010954 |
12/11/2024 |
To pay compensation for emotional impact and/or disruption caused, To pay compensation of a specified amount for loss suffered, To pay for someone else to complete the work |
£5,000 - £9,999 |
Failure to follow instructions, Failure to keep informed, Other |
Yes |
Yes |
Residential Conveyancing |
D010805 |
27/09/2024 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Delay, Failure to investigate complaint internally, Failure to keep informed |
Yes |
No |
Residential Conveyancing |
D010656 |
23/08/2024 |
To pay compensation for emotional impact and/or disruption caused |
£1-£299 |
Failure to respond, Failure to keep informed |
Yes |
Yes |
Residential Conveyancing |
D010292 |
30/05/2024 |
To pay compensation for emotional impact and/or disruption caused, To pay compensation of a specified amount for loss suffered |
£300-£749 |
Cost - Excessive, Failure to investigate complaint internally, Failure to respond |
Yes |
No |
Residential Conveyancing |
D010119 |
22/04/2024 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Delay, Poor complaints handling |
Yes |
No |
Residential Conveyancing |
D010128 |
24/04/2024 |
To pay compensation for emotional impact and/or disruption caused |
£1,000 - £4,999 |
Failure to provide advice |
Yes |
No |
Residential Conveyancing |
D010193 |
09/05/2024 |
To pay compensation for emotional impact and/or disruption caused |
£750-£999 |
Failure to follow instructions, Poor complaints handling |
Yes |
No |
Residential Conveyancing |
D010397 |
24/06/2024 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£5,000 - £9,999 |
Cost – Information deficient, Failure to progress |
Yes |
Yes |
Residential Conveyancing |
D010430 |
27/06/2024 |
To pay compensation for emotional impact and/or disruption caused, Other |
£300-£749 |
Delay, Failure to progress, Failure to respond, Failure to keep informed, Poor complaints handling |
Yes |
No |
|
Residential Conveyancing |
D011152 |
20/01/2025 |
To pay compensation of a specified amount for loss suffered |
£1,000 - £4,999 |
Failure to progress, Other |
Yes |
Yes |
Residential Conveyancing |
D010886 |
28/10/2024 |
To pay compensation for emotional impact and/or disruption caused, To pay compensation of a specified amount for loss suffered |
£1,000 - £4,999 |
Delay, Failure to keep informed |
Yes |
No |
Residential Conveyancing |
D010815 |
01/10/2024 |
To complete work for the complainant, To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Delay, Failure to progress |
Yes |
Yes |
Residential Conveyancing |
D011078 |
13/12/2024 |
To pay compensation for emotional impact and/or disruption caused, Other |
£300-£749 |
Other |
Yes |
No |
Residential Conveyancing |
D010918 |
04/11/2024 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£300-£749 |
Failure to provide a service |
Yes |
No |
Residential Conveyancing |
D010954 |
12/11/2024 |
To pay compensation for emotional impact and/or disruption caused, To pay compensation of a specified amount for loss suffered, To pay for someone else to complete the work |
£5,000 - £9,999 |
Failure to follow instructions, Failure to keep informed, Other |
Yes |
Yes |
Residential Conveyancing |
D010805 |
27/09/2024 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Delay, Failure to investigate complaint internally, Failure to keep informed |
Yes |
No |
Residential Conveyancing |
D010656 |
23/08/2024 |
To pay compensation for emotional impact and/or disruption caused |
£1-£299 |
Failure to respond, Failure to keep informed |
Yes |
Yes |
Residential Conveyancing |
D010292 |
30/05/2024 |
To pay compensation for emotional impact and/or disruption caused, To pay compensation of a specified amount for loss suffered |
£300-£749 |
Cost - Excessive, Failure to investigate complaint internally, Failure to respond |
Yes |
No |
Residential Conveyancing |
D010119 |
22/04/2024 |
To pay compensation for emotional impact and/or disruption caused |
£300-£749 |
Delay, Poor complaints handling |
Yes |
No |
Residential Conveyancing |
D010128 |
24/04/2024 |
To pay compensation for emotional impact and/or disruption caused |
£1,000 - £4,999 |
Failure to provide advice |
Yes |
No |
Residential Conveyancing |
D010193 |
09/05/2024 |
To pay compensation for emotional impact and/or disruption caused |
£750-£999 |
Failure to follow instructions, Poor complaints handling |
Yes |
No |
Residential Conveyancing |
D010397 |
24/06/2024 |
To pay compensation for emotional impact and/or disruption caused, To refund fees already paid |
£5,000 - £9,999 |
Cost – Information deficient, Failure to progress |
Yes |
Yes |
Residential Conveyancing |
D010430 |
27/06/2024 |
To pay compensation for emotional impact and/or disruption caused, Other |
£300-£749 |
Delay, Failure to progress, Failure to respond, Failure to keep informed, Poor complaints handling |
Yes |
No |
|