Annette Lovell

Board member (lay)

Until June 2021, Annette worked for the Financial Ombudsman Service, where she was the Director of Strategy and Engagement.

This was her second period of employment with the Financial Ombudsman Service, having also worked there between 2010 and 2013, latterly as a Lead Ombudsman. Between 2013 and 2015, Annette worked for the Solicitors Regulation Authority as Director of Authorisation and then Director of Regulatory Policy. Annette is a former Deputy Chief Executive of the National Lottery Commission.