Service provider advice line 10/01/2024 Service provider advice line - Legal Ombudsman Tagged: Legal Ombudsman service
Guidance: Our approach to putting things right 10/01/2024 Guidance: Our approach to putting things right Tagged: Guidance
Scheme Rules FAQs (from April 2023) 17/11/2023 Updated guidance on our Scheme Rules. Including frequently asked questions and case studies. Tagged: Scheme Rules Scheme Rules FAQs
Working together to improve outcomes in legal services 10/01/2024 Working together to improve outcomes in legal services
Probate issues and rising costs 10/01/2024 A disagreement between siblings meant that the estate couldn't be finalised…
Information and documents in a different language 15/01/2024 Our information and documents can be made available in different languages. Tagged: accessibility other languages
For Consumers 09/01/2024 You can find information about our process, and access a range of our factsheets and frequently asked questions here.
Factsheets 15/01/2024 Our factsheets are short and easy to digest, and give an overview of the relevant topic. Tagged: factsheets
One year from awareness of act/omission 22/12/2023 One year from act/omission Tagged: One year time limit
Guidance: Scheme Rules 22/11/2023 Guidance on the scheme rules Tagged: Scheme Rules Legal Ombudsman Scheme
LeO News, edition 25 17/11/2023 Our newsletter updates our service providers on our latest activities and events, and features helpful guidance and informatoin for the legal service profession. Tagged: Newsletter
Consultation: Business Plan and Budget for 2023/24 10/01/2024 Consultation: Business Plan and Budget 2023/24
OLC publishes 2023/24 Business Plan, Budget and interim Strategy 10/01/2024 OLC publishes 2023/24 Business Plan, Budget and interim Strategy Tagged: Business plan
Guided negotiation 22/12/2023 A delay resulted in a financial loss but the firm were willing to put things right...