Scheme rules

  • Guidance: Scheme Rules FAQs

    Guidance: Scheme Rules FAQs

    This guidance looks at some of the frequently asked questions about our Scheme Rules that we receive from service...

  • Scheme Rules 2019: technical changes

    Scheme Rules 2019: technical changes

    In January 2019, Legal Ombudsman proposed to make minor technical changes to its Scheme Rules, issuing a paper for...

  • Scheme rules 2018

    Scheme rules 2018

    In February 2018, the Legal Ombudsman published minor linguistic changes to its Scheme Rules for a period of representations in compliance...

  • Scheme rules 2010

    Scheme rules 2010

    We asked for help when we were shaping our rules. We wanted to know what they should look like...

  • Our scheme rules

    Our scheme rules

    Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal...

  • Scheme rules 2012

    Scheme rules 2012

    When we consulted on the first scheme rules, we made a commitment to review the rules within 18 months...