Annual reports

  • Annual Report & Accounts 2018-19
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    Annual Report & Accounts 2018-19

    The Office for Legal Complaints (OLC) publishes an Annual Report and Accounts every year, which contains performance, accountability and...

  • Service Complaint Adjudicator: Report 2018-19
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    Service Complaint Adjudicator: Report 2018-19

    A report is produced by our Service Complaint Adjudicator at the end of every financial year. This gives information...

  • Annual Report 2017-18
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    Annual Report 2017-18

    The Office for Legal Complaints’ (OLC) Annual Report and Accounts 2017-18 contains performance and financial information about the Legal...

  • Service Complaint Adjudicator: Report 2017-18
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    Service Complaint Adjudicator: Report 2017-18

    The Legal Ombudsman has a service complaint procedure for anyone who is unhappy with the level of service we have provided....

  • Annual Report 2016-17
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    Annual Report 2016-17

    The Office for Legal Complaints’ (OLC) Annual Report and Accounts 2016-17 contains performance and financial information about the Legal...

  • Annual Report 2015-16
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    Annual Report 2015-16

    The Office for Legal Complaints’ (OLC) Annual Report and Accounts 2015-16 contains performance and financial information about the Legal...