• Annual Report 2016-17

    By on October 19, 2017

    The Office for Legal Complaints’ (OLC) Annual Report and Accounts 2016-17 contains performance and financial information about the Legal...

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    Legal Ombudsman
  • Senior Management Expenses

    By on July 27, 2017

    From 2017 the Legal Ombudsman will publish details of expenses claimed by the Senior Management Team on a quarterly...

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    Legal Ombudsman
  • Tripartite Operating Protocol

    By on July 25, 2017

    The Tripartite Operating Protocol is an agreement between the Ministry of Justice (MoJ), the Legal Services Board (LSB) and the...

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    Legal Ombudsman
  • Strategy and business plan 2017-2020 Feedback

    By on April 20, 2017

    Bar Council response to consultation BBA, FLA and UKCA joint response to consultation CILEx response to consultation CLC response...

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    Legal Ombudsman
  • Strategy and business plan 2017-2020

    By on April 20, 2017

    The Legal Ombudsman has launched its strategy and business plan for 2017-20. This sets out our vision of providing...

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    Legal Ombudsman
  • Board minutes – Archives 2016

    By on August 17, 2018

    26 January 2016 – OLC Agreed Board Minutes (pdf – opens in new window) 9 March 2016 – OLC...

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    Legal Ombudsman
  • Board minutes – Archives 2015

    By on January 31, 2017

    9 December 2015 – OLC Agreed Board Minutes (pdf – opens in new window) 20 October 2015 – OLC...

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    Legal Ombudsman
  • Strategy and Business Plan consultation 2017-2020

    By on January 30, 2017

    We have published a consultation on our strategy for 2017-2020. The consultation on our draft strategy will close on...

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    Legal Ombudsman
  • Complaint handlers guide

    By on November 14, 2016

    A guide for legal service providers with key information about the Legal Ombudsman’s service

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    Legal Ombudsman
  • Annual Report 2015-16

    By on November 8, 2016

    The Office for Legal Complaints’ (OLC) Annual Report and Accounts 2015-16 contains performance and financial information about the Legal...

    0
    Legal Ombudsman