• Case study 7

    By on June 5, 2018

    Mrs X used a claims management company (CMC) because she believed she had been charged unfairly by a large...

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    Legal Ombudsman
  • Case study 8

    By on June 5, 2018

    In July 2013, Mrs F instructed a claims management company (CMC) to make a claim on her behalf for...

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    Legal Ombudsman
  • Case study 9

    By on June 5, 2018

    Mrs Z instructed a claims management company (CMC) to reclaim Payment Protection Insurance (PPI) on her behalf on a...

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    Legal Ombudsman
  • Case study 10

    By on June 5, 2018

    In October 2014, Miss W instructed a claims management company (CMC) to assist her in making a claim for...

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    Legal Ombudsman
  • Case study 11

    By on June 5, 2018

    Mr A used a claims management company (CMC) to reclaim Payment Protection Insurance (PPI) from his bank in 2012....

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    Legal Ombudsman
  • Factsheet 1 – Here to help sort out problems with your service provider

    By on October 31, 2014

    Find out who can use our service, what type of problems we can resolve and when you can bring…

    14
    Legal Ombudsman
  • Factsheet 2 – How to complain to your service provider

    By on October 31, 2014

    Explains when and how you should complain to your legal service provider; including who to complain to and when…

    9
    Legal Ombudsman
  • Factsheet 3 – Investigating your complaint

    By on October 8, 2015

    Find out about how our investigation process works, what we’ll need from you and what you can expect from…

    1
    Legal Ombudsman
  • Factsheet 4 – Complaining about closed service providers

    By on February 15, 2016

    Find out how our process differs when a service provider is closed and what you need to consider.

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    Legal Ombudsman