July 28, 2015
Yes. You can withdraw your complaint at any time.
February 24, 2015
An ombudsman will look at cases if an agreement can’t be reached after a Preliminary Decision has been issued....
August 29, 2014
We can investigate lots of different types of legal service problems; for instance, if you’ve had poor service when:...
September 1, 2014
If, during our investigation, there is no agreement about resolving the complaint, the investigator will write a report that...
October 23, 2014
Yes. All regulated legal service providers have a legal obligation to tell their clients (and those eligible to use...