August 7, 2018
The Solicitors Regulation Authority (SRA) and Legal Ombudsman (LeO) research into first tier complaints handling showed that there could...
October 5, 2017
The Legal Ombudsman (LeO) is launching a new interactive course for legal professionals that uses case studies to help...
May 19, 2016
We’ve recently noticed a rise in enquiries on purchases involving Help to Buy ISAs. If you’re a lawyer you...
August 22, 2014
We’ve listened to stakeholders who wanted us to make our data easier to share. This means you can now...
July 15, 2014
Improving redress and consumer confidence; should we seize the day? Read the latest LeO News to find out more.
July 3, 2014
In January 2014 the Legal Ombudsman published a Complaints in focus report on “no win, no fee” agreements. In...
January 6, 2014
Today we publish a report that shows we ordered almost a million pounds in compensation last year to put...