Publications

  • Learning from Complaints

    By on March 14, 2016

    Read about some of the cases we have recently resolved and how we decided on an appropriate remedy.

    2
    Legal Ombudsman
  • Annual Report and Accounts 2014-15 published

    By on January 28, 2016

    The Legal Ombudsman has published its latest Annual Report and Accounts. In the 2014/15 financial year the scheme resolved...

    2
    Legal Ombudsman
  • LeO News – Issue 11

    By on July 10, 2015

    Sharing what we learn: industry insights, read the latest LeO News to find out more.

    2
    Legal Ombudsman
  • Our latest strategy and business plan published

    By on June 4, 2015

    Our revised strategy for 2015-17 and business priorities for 2015-16 reflect the new reality of our dual jurisdictions, and...

    0
    Legal Ombudsman
  • Leo News – Issue 10

    By on April 2, 2015

    Issue 10 of our stakeholder newsletter is out now. This month we look at the Legal Choices website, which...

    0
    Legal Ombudsman
  • LeO News – Issue 9

    By on November 13, 2014

    Broadening our horizon: Claims management start date announced. Read the latest LeO News to find out more.

    0
    Legal Ombudsman