News

  • Law Society interview with Chair Wanda Goldwag

    By on November 6, 2018

    Our Chair, Wanda Goldwag has been interviewed as part of the Law Society City Conversations series. Hear her talking...

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    Legal Ombudsman
  • Refreshed guidance for signposting customers to the Legal Ombudsman

    By on August 7, 2018

    The Solicitors Regulation Authority (SRA) and Legal Ombudsman (LeO) research into first tier complaints handling showed that there could...

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    Legal Ombudsman
  • Legal Ombudsman 2017-18 Annual Report published

    By on July 19, 2018

    19 July 2018 The Office for Legal Complaints (OLC), which oversees the Legal Ombudsman (LeO), has today presented its...

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    Legal Ombudsman
  • Legal Ombudsman Chair in Pride Power List 2018

    By on July 9, 2018

    The Chair of the Office for Legal Complaints (OLC) has been named for a second year running in the...

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    Legal Ombudsman
  • Better Information Research

    By on June 14, 2018

    The Legal Ombudsman and SRA have today published new research looking at the information which supports consumers to choose...

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    Legal Ombudsman
  • LeO News – Edition 19 released

    By on April 27, 2018

    LeO News is the Legal Ombudsman’s quarterly newsletter. In this edition: read all about our research with the SRA into first-tier complaints; find out...

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    Legal Ombudsman
  • Legal Ombudsman launches new Scheme Rules

    By on April 11, 2018

    11 April 2018 Today, the Legal Ombudsman is publishing its new Scheme Rules, which will be effective from Monday 16...

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    Legal Ombudsman
  • Our final 2018-19 Business Plan and Budget

    By on April 3, 2018

    3 April 2018 Today, the Legal Ombudsman has published its final Business Plan and Budget for 2018-19, which can be...

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    Legal Ombudsman
  • Gender pay gap report

    By on March 27, 2018

    27 March 2018 We have now published our Gender Pay Gap report for 2017. The Legal Ombudsman’s staff count...

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    Legal Ombudsman
  • New agreement with ACCA published

    By on March 19, 2018

    The Legal Ombudsman has today published its Memorandum of Understanding (MoU) with the Association of Chartered Certified Accountants (ACCA) on this website. The document...

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    Legal Ombudsman