Ombudsman decisions

  • What is a provisional decision?

    By on February 24, 2015

    An ombudsman will look at cases if an agreement can’t be reached after a Preliminary Decision has been issued....

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    Legal Ombudsman
  • What if we can’t agree about how to resolve my complaint?

    By on September 1, 2014

    If, during our investigation, there is no agreement about resolving the complaint, the investigator will write a report that...

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    Legal Ombudsman
  • Can I ask for an ombudsman’s decision?

    By on September 1, 2014

    If you disagree with the investigator’s recommendation in the recommendation report, you can ask for an ombudsman’s decision. The...

    14
    Legal Ombudsman