Posts tagged with ‘poor service’

  • What is poor service?

    By on October 8, 2014

    The types of poor service that you can ask us to investigate are varied, and might include problems such...

    265
    Legal Ombudsman
  • Who can use your service?

    By on August 29, 2014

    All members of the public that have a problem with their legal service provider can use our service. We...

    21
    Legal Ombudsman
  • What problems can you help resolve?

    By on August 29, 2014

    We can investigate lots of different types of legal service problems; for instance, if you’ve had poor service when:...

    97
    Legal Ombudsman
  • How will you resolve the complaint?

    By on September 1, 2014

    From the start of the investigation and throughout it, we will look for opportunities to resolve the problem by...

    9
    Legal Ombudsman
  • Do you consider complaints about professional negligence?

    By on October 8, 2014

    Our job is not to decide whether what happened amounted to professional negligence or if there has been a...

    29
    Legal Ombudsman