Legal Ombudsman opens a new chapter with launch of its new three-year strategy

Legal Ombudsman opens a new chapter with launch of its new three-year strategy

Today, Wanda Goldwag, the new Chair of the Office of Legal Complaints (OLC), launches the Legal Ombudsman’s new strategy and business plan for 2017-20. The strategy opens a new chapter for the organisation and sets out an ambitious three-year agenda, building on the organisation’s recent progress.

The strategy sets out the Legal Ombudsman’s vision of providing an impartial service that is recognised as excellent, adding value to the UK’s global reputation and protecting consumers by helping to improve professional standards.

You can view the 2017-20 Strategy and Business Plan here.

See full press release here.