Cases about wills and probate

  • Summary 3
    2

    Summary 3

    Area of law: Wills and probate Complaint reason(s): Failure to follow instructions Remedy: None – no poor service Outcome:...

  • Summary 5
    1

    Summary 5

    Area of law: Probate Complaint reason(s): Costs information deficient, costs excessive, failure to follow instructions Remedy: To pay compensation...

  • Summary 6
    0

    Summary 6

    Area of law: Wills and probate Complaint reason(s): Costs excessive, costs information deficient Remedy: No remedy Outcome: Ombudsman’s decision...

  • Summary 7
    7

    Summary 7

    Area of law: Will writing Complaint reason(s): Conduct, failure to follow instructions Remedy: No remedy Outcome: Ombudsman decision rejected...

  • Summary 8
    0

    Summary 8

    Area of law: Wills and probate Complaint reason(s): Costs excessive Remedy: Apologise, to pay compensation inconvenience/distress caused Outcome: Ombudsman...

  • Summary 10
    1

    Summary 10

    Area of law: Wills and probate Complaint reason(s): Delay, costs excessive, failure to advise, costs information deficient, failure to...

  • Summary 11
    0

    Summary 11

    Area of law: Wills and probate Complaint reason(s): Delay, failure to follow instructions, failure to keep informed Remedy: To...

  • Summary 12
    0

    Summary 12

    Area of law: Wills and probate Complaint reason(s): Conduct; costs excessive; cost information deficient Remedy: £100 compensation to each...

  • Summary 13
    2

    Summary 13

    Area of law: Wills and probate Complaint reason(s): Other (failure to accurately record a meeting) Remedy: None Outcome: Ombudsman...

  • Summary 14
    0

    Summary 14

    Area of law: Wills Complaint reason(s): Costs information deficient, Costs excessive, failure to advise Remedy: To apologise, to pay...

  • Summary 15
    0

    Summary 15

    Area of law: Wills (drafting) Complaint reason(s): Failure to keep papers safe Remedy: To pay £400 compensation Outcome: Ombudsman...

  • Summary 16
    0

    Summary 16

    Area of law: Wills (drafting) Complaint reason(s): Failure to follow instructions Remedy: No remedy Outcome: Ombudsman decision rejected by...

  • Summary  17
    0

    Summary 17

    Area of law: Will writing Complaint reason(s): Conduct; failure to follow instructions; Remedy: No remedy Outcome: Ombudsman decision rejected...