April 26, 2016
You can use this handy template to complain to your provider.
November 5, 2014
We aim to provide consumers and lawyers with a consistently high standard of service. However, we want you to…
April 11, 2016
2. Complete this complaint form
September 7, 2016
Please complete this form if you want to authorise another person to act on your behalf. You could ask...
February 26, 2016
Investigating complaints – information for service providers Large print version
February 8, 2016
Bar Council BLM consultation BSB CILEx REGULATION CLC CLSB A Law firm LSCP Law Society Newcastle upon Tyne Law...
February 5, 2016
The Competition and Markets Authority (CMA) launched a market study into legal services in England and Wales to see...
January 28, 2016
You’ll find information about what we have done in the financial year, including our accounts in our annual reports....
January 18, 2016
Based on the type of issues and complaints we see, we have put together this user guide of what...
January 11, 2016
The Legal Ombudsman has continued to deliver a consistently effective service while significantly driving down its budget. We now...