• Example formal complaint letter template

    By on April 26, 2016

    You can use this handy template to complain to your provider.

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    Legal Ombudsman
  • Service Complaint Procedure

    By on November 5, 2014

    We aim to provide consumers and lawyers with a consistently high standard of service. However, we want you to…

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    Legal Ombudsman
  • Complaint form

    By on April 11, 2016

    2. Complete this complaint form

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    Legal Ombudsman
  • Representative authority form

    By on September 7, 2016

    Please complete this form if you want to authorise another person to act on your behalf. You could ask...

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    Legal Ombudsman
  • Investigating complaints – information for service providers

    By on February 26, 2016

    Investigating complaints – information for service providers Large print version

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    Legal Ombudsman
  • Proposed ADR Scheme Rules feedback

    By on February 8, 2016

    Bar Council BLM consultation  BSB CILEx REGULATION CLC CLSB A Law firm LSCP Law Society Newcastle upon Tyne Law...

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    Legal Ombudsman
  • Competition and Market Authority: Legal Services market study

    By on February 5, 2016

    The Competition and Markets Authority (CMA) launched a market study into legal services in England and Wales to see...

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    Legal Ombudsman
  • Annual Report 2014/15

    By on January 28, 2016

    You’ll find information about what we have done in the financial year, including our accounts in our annual reports....

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    Legal Ombudsman
  • On the move – A guide for first time buyers

    By on January 18, 2016

    Based on the type of issues and complaints we see, we have put together this user guide of what...

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    Legal Ombudsman
  • Budget consultation 2016-17

    By on January 11, 2016

    The Legal Ombudsman has continued to deliver a consistently effective service while significantly driving down its budget. We now...

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    Legal Ombudsman