• Example formal complaint letter template

    By on April 26, 2016

    You can use this handy template to complain to your provider.

    Legal Ombudsman
  • Service Complaint Procedure

    By on November 5, 2014

    We aim to provide consumers and lawyers with a consistently high standard of service. However, we want you to…

    Legal Ombudsman
  • Complaint form

    By on April 11, 2016

    2. Complete this complaint form

    Legal Ombudsman
  • Representative authority form

    By on September 7, 2016

    Please complete this form if you want to authorise another person to act on your behalf. You could ask...

    Legal Ombudsman
  • Investigating complaints – information for service providers

    By on February 26, 2016

    Investigating complaints – information for service providers Large print version

    Legal Ombudsman
  • Proposed ADR Scheme Rules feedback

    By on February 8, 2016

    Bar Council BLM consultation  BSB CILEx REGULATION CLC CLSB A Law firm LSCP Law Society Newcastle upon Tyne Law...

    Legal Ombudsman
  • Competition and Market Authority: Legal Services market study

    By on February 5, 2016

    The Competition and Markets Authority (CMA) launched a market study into legal services in England and Wales to see...

    Legal Ombudsman
  • Annual Report 2014/15

    By on January 28, 2016

    You’ll find information about what we have done in the financial year, including our accounts in our annual reports....

    Legal Ombudsman
  • On the move – A guide for first time buyers

    By on January 18, 2016

    Based on the type of issues and complaints we see, we have put together this user guide of what...

    Legal Ombudsman
  • Budget consultation 2016-17

    By on January 11, 2016

    The Legal Ombudsman has continued to deliver a consistently effective service while significantly driving down its budget. We now...

    Legal Ombudsman