• Representative authority form

    By on September 7, 2016

    Please complete this form if you want to authorise another person to act on your behalf. You could ask...

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    Legal Ombudsman
  • Response to the CMA interim market study

    By on August 31, 2016

    The Legal Ombudsman responded to the Competition and Markets Authority’s Legal Services Market Study Interim Report in August 2016....

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    Legal Ombudsman
  • CMC Factsheet 4 – Complaining about closed CMCs

    By on June 13, 2016

    This factsheet explains how we investigate complaints about claims management companies that have closed or ceased trading; including how...

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    Legal Ombudsman
  • Budget and Strategy 2016/17 Feedback

    By on May 26, 2016

    Appendix 1 -Budget consultation responses Appendix 2 – Strategy consultation responses

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    Legal Ombudsman
  • 2016/17 Strategy

    By on May 26, 2016

    The Legal Ombudsman has set out its strategy 2016-17 and business priorities for the final year of this three...

    2
    Legal Ombudsman
  • Complaint form

    By on April 11, 2016

     

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    Legal Ombudsman
  • Publishing Decisions policy statement

    By on March 29, 2016

    This policy statement summarises how we approach the publication of decisions, how we will use this information to raise...

    5
    Legal Ombudsman
  • Draft strategy 2016-17

    By on March 14, 2016

    We published our strategy for 2014-2017 in January 2014 following consultation with and feedback from our stakeholders. This included...

    0
    Legal Ombudsman
  • Response to LSB consultation on Draft business plan 2016/17

    By on February 18, 2016

    In February we responded to a consultation from the Legal Services Board (LSB): Draft business plan 2016/17. They sought...

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    Legal Ombudsman
  • Response to FCA Consultation – Payment Protection Insurance rules

    By on February 18, 2016

    In February we responded to a consultation from the Financial Conduct Authority (FCA): Rules and guidance on payment protection...

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    Legal Ombudsman