After serious consideration, our Board made a commitment to publish data about our ombudsman decisions in two ways. You can read more about the comprehensive consultation exercise and the policy decision made here (pdf, opens in new window).
On these pages, you'll find:
This area displays details of lawyers and law firms that have received an ombudsman's decision since April 2012 in alphabetical order. The table shows the total number of cases resolved by an ombudsman's decision for each lawyer or law firm. It also shows the number of cases where an ombudsman decided that a remedy was needed. The table will be updated every three months.
To help you understand what the information shown means, the page also includes a detailed explanation about what each of the fields show. Click here to view the ombudsman decision data.
You'll also find additional information on our frequently asked questions page.