11 April 2018
Today, the Legal Ombudsman is publishing its new Scheme Rules, which will be effective from Monday 16 April 2018.
These have been approved by the Legal Services Board. Only minor changes have been made to update the language we use in our investigations.
You can find a copy of the new Scheme Rules here. They will apply to all cases progressed to investigation on or after 16 April 2018.