The Legal Ombudsman (LeO) has announced its Director of Corporate Services Rob Powell is to become the new Chief Executive.
He will replace Nick Hawkins, who leaves the organisation in September after nearly two years at the helm.
Rob said his priority will be to further modernise the independent organisation, which investigates complaints of poor service from regulated legal or claims management service providers.
The qualified accountant joined the Legal Ombudsman in October last year, moving from Ofwat where he was the Delivery Director and Director of Finance.
Read the full press release here.
(On 1 April, 2019, our claims management company (CMC) service transferred to the Financial Ombudsman Service).