November 5, 2015
Unjustified fees, contractual disputes and delays all feature in latest Legal Ombudsman report on claims management companies (CMCs). Mis-sold...
July 10, 2015
Sharing what we learn: industry insights, read the latest LeO News to find out more.
July 1, 2015
A “typical” legal service user loves Strictly Come Dancing, reading about food and travel, and browsing the net. They’re...
November 13, 2014
Broadening our horizon: Claims management start date announced. Read the latest LeO News to find out more.
July 15, 2014
Improving redress and consumer confidence; should we seize the day? Read the latest LeO News to find out more.
March 18, 2014
Read our latest newsletter and find out more about the business case for complaint handling.