November 2, 2017
2 November, 2017 The Legal Ombudsman has published new research and top tips that can help legal and claims...
October 19, 2017
19 October, 2017 The Office for Legal Complaints(OLC), which oversees the Legal Ombudsman(LeO), has today published its Annual Report...
July 5, 2017
LeO News is the Legal Ombudsman’s quarterly newsletter. In this edition, read about: a Q&A with our new Chair Wanda Goldwag, new...
March 1, 2016
We’ve published the latest edition of LeO News, our quarterly newsletter. In this edition we introduce our new Chief...
November 20, 2015
Business as usual: As we celebrate five years of LeO, we also take a peek at what the future...
November 5, 2015
Unjustified fees, contractual disputes and delays all feature in latest Legal Ombudsman report on claims management companies (CMCs). Mis-sold...
July 10, 2015
Sharing what we learn: industry insights, read the latest LeO News to find out more.
July 1, 2015
A “typical” legal service user loves Strictly Come Dancing, reading about food and travel, and browsing the net. They’re...