News

  • Help us to improve – take our web survey

    By on October 11, 2015

    We’re constantly looking to improve the service we provide to customers; the website is no exception. Please help us...

    0
    Legal Ombudsman
  • New Chief Executive, Nick Hawkins, joins LeO

    By on October 5, 2015

    Nick Hawkins has begun his role as Chief Executive of the Legal Ombudsman. Nick, a qualified barrister, joins us...

    3
    Legal Ombudsman
  • The results are in! Latest CMC data

    By on September 24, 2015

    Get the vital statistics regarding our first six months of dealing with complaints about claims management companies (CMCs) from...

    1
    Legal Ombudsman
  • What can I do if I’m unhappy with my claims management company?

    By on September 14, 2015

    Last year, around 9,000 people had complaints about poor service from claims management companies (CMCs) but there was no...

    1
    Legal Ombudsman
  • Legal Ombudsman launches consultation on becoming an ADR entity

    By on September 7, 2015

    The Legal Ombudsman has launched a consultation into changes to its scheme rules which would be necessary for it...

    0
    Legal Ombudsman
  • New Chief Executive appointed

    By on August 13, 2015

    Nick Hawkins has been appointed Chief Executive of the Legal Ombudsman. The current Chief Operating Officer for the Independent...

    1
    Legal Ombudsman
  • We’re recruiting! See our latest vacancies

    By on August 3, 2015

    We’re looking for a Chief Ombudsman to lead our scheme’s casework policy, ensure quality, and to maintain and develop...

    14
    Legal Ombudsman
  • LeO News – Issue 11

    By on July 10, 2015

    Sharing what we learn: industry insights, read the latest LeO News to find out more.

    2
    Legal Ombudsman
  • Legal service user profile data published

    By on July 1, 2015

    A “typical” legal service user loves Strictly Come Dancing, reading about food and travel, and browsing the net. They’re...

    0
    Legal Ombudsman
  • Guidance for accountants

    By on June 26, 2015

    See our guidance note for ICAEW accountants that have been authorised to undertake probate work. ICAEW Guidance for accountants...

    0
    Legal Ombudsman