November 3, 2014
The Government has today published its response to the Lord Chancellor’s fee consultation regarding the handling of complaints about...
October 16, 2014
The Legal Ombudsman has called on government to give consumers access to its help when things go wrong with...
October 2, 2014
Lawyers will be able to manage Legal Ombudsman complaints in one place from the end of the month, thanks...
September 29, 2014
We’re currently investigating a number of complaints about Stamp Duty Land Tax (SDLT) “avoidance” or “mitigation” schemes. Although there...
September 15, 2014
The legal market is continuing to change. Accountants can provide probate services and ABS firms can potentially provide both...
August 22, 2014
We’ve listened to stakeholders who wanted us to make our data easier to share. This means you can now...
July 31, 2014
Sometimes the biggest step towards a solution is working out what to do first. Why not visit the Legal...
July 29, 2014
We’ve abseiled off buildings, guessed the number of sweets in a jar and sold samosas, cakes and other delights...
July 15, 2014
Improving redress and consumer confidence; should we seize the day? Read the latest LeO News to find out more.
July 3, 2014
In January 2014 the Legal Ombudsman published a Complaints in focus report on “no win, no fee” agreements. In...