January 30, 2017
We have published a consultation on our strategy for 2017-2020. The consultation on our draft strategy will close on...
January 30, 2017
Two years ago the Legal Ombudsman opened its doors to complaints about claims management companies (CMCs) from the public....
January 9, 2017
On “divorce day” – the day of the year that people are statistically most likely to file for divorce...
November 8, 2016
The Office for Legal Complaints (OLC) has today published its Annual Report and Accounts 2015-16. The OLC is the...
November 7, 2016
The Legal Ombudsman has launched a call for evidence on the Scheme Rules. We are seeking information and evidence-based...
September 21, 2016
We’ve published our response to the latest SRA consultation “Looking to the Future”. Our response focuses on a proposed...
September 16, 2016
We have published the latest summary of ombudsman decisions made about legal service providers and claims management companies. For...
August 18, 2016
Legal Ombudsman research indicates that clients aren’t being made aware of their right to complain about poor service by...
August 3, 2016
We’ve published details of a series of decisions relating to JAS Financial Advisory Services Ltd (JAS) in line with...
July 21, 2016
LeO News is our quarterly stakeholder newsletter. In this edition: tips to improve your complaint handling; the latest research...
Legal Ombudsman > News
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