Consumers

  • LeO News – Edition 18 is out

    By on December 21, 2017

    LeO News is the Legal Ombudsman’s quarterly newsletter. In this edition, read about: Our new Language of Complaints research under the...

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    Legal Ombudsman
  • LeO News – Edition 17 is out

    By on October 2, 2017

    LeO News is the Legal Ombudsman’s quarterly newsletter. In this edition, read about: The 10 year anniversary of the Legal Services...

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    Legal Ombudsman
  • Legal Ombudsman urges public to exercise their legal rights

    By on July 18, 2017

    The Legal Ombudsman is urging the public to exercise their legal rights as latest figures show the proportion of...

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    Legal Ombudsman
  • Legal Ombudsman boosts support for city’s homeless

    By on July 5, 2017

    Staff at the Legal Ombudsman (LeO) have raised nearly £3,000 to support homeless people in Birmingham as figures showed...

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    Legal Ombudsman
  • LeO News – Edition 16 is out

    By on July 5, 2017

    LeO News is the Legal Ombudsman’s quarterly newsletter. In this edition, read about: a Q&A with our new Chair Wanda Goldwag, new...

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    Legal Ombudsman
  • We’ve published our first report on claims management complaints

    By on November 5, 2015

    Unjustified fees, contractual disputes and delays all feature in latest Legal Ombudsman report on claims management companies (CMCs). Mis-sold...

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    Legal Ombudsman