Author archive for LeO-dan

  • Divorce still driving complaints to Legal Ombudsman

    By on January 9, 2017

    On “divorce day” – the day of the year that people are statistically most likely to file for divorce...

    0
    Legal Ombudsman
  • Annual Report and Accounts 2015-16 published

    By on November 8, 2016

    The Office for Legal Complaints (OLC) has today published its Annual Report and Accounts 2015-16. The OLC is the...

    2
    Legal Ombudsman
  • Call for Evidence on Scheme Rules

    By on November 7, 2016

    The Legal Ombudsman has launched a call for evidence on the Scheme Rules. We are seeking information and evidence-based...

    1
    Legal Ombudsman
  • Legal Ombudsman responds to SRA consultation

    By on September 21, 2016

    We’ve published our response to the latest SRA consultation “Looking to the Future”. Our response focuses on a proposed...

    2
    Legal Ombudsman
  • We’ve published the latest decision data

    By on September 16, 2016

    We have published the latest summary of ombudsman decisions made about legal service providers and claims management companies. For...

    1
    Legal Ombudsman
  • CMC firm named by Legal Ombudsman in the public interest

    By on August 3, 2016

    We’ve published details of a series of decisions relating to JAS Financial Advisory Services Ltd (JAS) in line with...

    4
    Legal Ombudsman
  • LeO News 14 is out

    By on July 21, 2016

    LeO News is our quarterly stakeholder newsletter. In this edition: tips to improve your complaint handling; the latest research...

    1
    Legal Ombudsman
  • We’ve published the latest decision data

    By on June 10, 2016

    We have published the latest summary of ombudsman decisions made about legal service providers. And, for the first time,...

    4
    Legal Ombudsman
  • We’ve launched our new service principles

    By on May 25, 2016

    We have published a new set of guiding service principles following a period of consultation with consumers, legal service...

    2
    Legal Ombudsman
  • Update on Help to Buy ISAs

    By on May 19, 2016

    We’ve recently noticed a rise in enquiries on purchases involving Help to Buy ISAs. If you’re a lawyer you...

    1
    Legal Ombudsman