Author archive for LeO-dan

  • Learning from Complaints

    By on March 14, 2016

    Read about some of the cases we have recently resolved and how we decided on an appropriate remedy.

    2
    Legal Ombudsman
  • Strategy consultation 2016/17

    By on March 14, 2016

    We have published a consultation on our strategy for 2016/17. The consultation on our draft strategy will close on...

    1
    Legal Ombudsman
  • Read our latest newsletter

    By on March 1, 2016

    We’ve published the latest edition of LeO News, our quarterly newsletter. In this edition we introduce our new Chief...

    0
    Legal Ombudsman
  • Annual Report and Accounts 2014-15 published

    By on January 28, 2016

    The Legal Ombudsman has published its latest Annual Report and Accounts. In the 2014/15 financial year the scheme resolved...

    2
    Legal Ombudsman
  • Our CMC service is 1 year old today

    By on January 28, 2016

    The Legal Ombudsman took its first complaint about a claims management company (CMC) a year ago today, managing to...

    1
    Legal Ombudsman
  • New guidance for first time home buyers

    By on January 19, 2016

    We have issued new guidance for first time buyers following a number of conveyancing complaints. Conveyancing is the most...

    3
    Legal Ombudsman
  • Budget consultation 2016-17

    By on January 12, 2016

    Today we have published a consultation on our Budget consultation 2016-17 (pdf opens in a new window). It will run...

    0
    Legal Ombudsman
  • The results are in! Latest CMC data

    By on December 29, 2015

    Get the vital statistics regarding our first nine months of dealing with complaints about claims management companies (CMCs) from...

    0
    Legal Ombudsman
  • OLC decides not to proceed with current proposal to become an ADR entity

    By on December 10, 2015

    The Office for Legal Complaints (OLC) has decided that it will not proceed with an application to become an...

    8
    Legal Ombudsman
  • We’ve published the latest edition of LeO News

    By on November 20, 2015

    Business as usual: As we celebrate five years of LeO, we also take a peek at what the future...

    0
    Legal Ombudsman