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0300 555 0333
For our minicom call 0300 555 1777

We are open 8.30am to 5.30pm Mon-Fri. Calls will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
For more information on the ways to contact us click here.
  • go to our make a complaint section
    Need to make a complaint? Our service is free
  • go to our lawyers pages
    Are you a lawyer? See our guidance on dealing with complaints
  • go to our make a complaint section
    We produce a variety of guides and reports to help you

Contact us

If you would like to contact us please call 0300 555 0333. Our team is available from 8.30am to 5.30pm to answer your calls.

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01or 02) from both mobiles and landlines, and will be included as part of any inclusive call minutes or discount schemes in the same way as geographic calls.
Calls are recorded and may be used for training and monitoring purposes.

If you are calling from overseas, please call +44 121 245 3050

For our minicom call 0300 555 1777

If you need information in another language or in large print, Braille or on audio CD, please call our team on 0300 555 0333 or email publications@legalombudsman.org.uk

If you have a complaint please complete and attach our complaint form, this can be found on our publications page, and email it to us at enquiries@legalombudsman.org.uk.

For general enquiries you can email us direct at enquiries@legalombudsman.org.uk.

If you want to write to us, our address is

Legal Ombudsman
PO Box 6806,
Wolverhampton,
WV1 9WJ

Please do not send original documents. We will scan any documents you send us to make computer copies and then destroy the originals.

Please note, this is not an address for service of legal documents. Please contact us on 0300 555 0333 or email us at enquiries@legalombudsman.org.uk for our address for legal service.

If you want to know more about how to make a complaint or to signpost people to us, we have produced some leaflets that might help. Click here to see them.