February 13, 2018
On 13 February, the Legal Ombudsman responded to the Legal Services Board’s (LSB) consultation on its new draft strategy for 2018-21....
February 5, 2018
On 5 February, the Legal Ombudsman responded to the final report of the Competition and Markets Authority’s Legal Services Market...
February 2, 2018
The Legal Ombudsman is publishing minor linguistic changes to its Scheme Rules for a period of representations in compliance with...
January 30, 2018
In the vast majority of cases, legal service providers and claims management companies (CMCs) and their customers enjoy good...
January 8, 2018
Category 1 Publications Committee Terms of Reference (pdf – opens in new window)
December 27, 2017
Guidance: Our approach to putting things right This guidance looks at our approach to putting things right when the...
December 22, 2017
11 October 2017 – OLC Agreed Board Minutes
December 18, 2017
On 28 September, the Legal Ombudsman responded to the Solicitors Regulation Authority’s (SRA) consultation on its new Corporate Strategy...
December 15, 2017
On 15 December, the Legal Ombudsman responded to the Solicitors Regulation Authority’s (SRA) consultation on ‘Looking to the future:...