Policy statement on our approach to complaints from ABS firms

Policy statement on our approach to complaints from ABS firms

The legal market is continuing to change. Accountants can provide probate services and ABS firms can potentially provide both legal and non-legal services. The Legal Ombudsman can accept complaints about a legal service and this policy statement sets out how we will decide whether a legal service has been provided.

LeO-policy-statement-approach-multi-disciplinary-providers-Sept2014

March 20, 2015