Complaints in focus: Stamp Duty

Complaints in focus: Stamp Duty

Complaints in focus report stamp duty coverThe Legal Ombudsman is currently seeing a number of complaints regarding the non-payment of Stamp Duty Land Tax. This is a tax paid when buying a house above a certain value and is collected by HM Revenue and Customs (HMRC). Reasons for the non-payment vary; from simple lawyer mistakes to providing false information or a firm becoming insolvent. The end result is damaging for consumers who subsequently have to try and get their money back. And in the long run it is also damaging for the lawyers involved as they ultimately pay the price. This short report sets out our concerns and includes six cases that illustrate what can go wrong.

Read the report, or go to the report minisite. You can also download our consumer/lawyer guides (pdf, opens in new window).