What do you do?

What do you do?

The Legal Ombudsman investigates lots of different types of legal service problems if you have been unable to resolve the problem with your service provider; for instance, if you’ve had poor service when: you bought or sold a house; made a personal injury claim; or tried to sort out a family issue.

We can look into complaints about all sorts of legal service providers: solicitors, barristers, licensed conveyancers, cost lawyers, legal executives, notaries, patent attorneys, trade mark attorneys, law firms and companies providing legal services. Regulated legal service providers should tell you about the Legal Ombudsman, which is one way to tell if their service can be investigated by us.